Executive Summary Corrective Action is often an eff ective means of identifying and correcting quality and compliance events within the organization that can arise through the result of complaints, audits, incidents, nonconformances, or any adverse events. Traditionally, the corrective action process is designed to handle systemic events—things that pose a major threat to the overall health of the Quality or Environmental Health and Safety (EHS) System. The challenge becomes how to discern what constitutes a corrective action, and how to properly and effi ciently handle them.